Veterans Benefits Information

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Home News Education Call Center Now Open Monday Through Friday

Education Call Center Now Open Monday Through Friday

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Effective immediately, VA's Education Call Center is now open Monday through Friday from 7:00am to 5:00pm Central Time. Please contact us at 1-888-GIBILL-1 (1-888-442-4551) with any inquiries.





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The issuance or replacement of military service medals, awards and decorations must be requested in writing.

Requests should be submitted in writing to the appropriate military service branch division of the NPRC. Standard form (SF 180), available through the VA, is recommended to submit your request. Generally, there is no charge for medal or award replacements. For more information, or for the mailing address of the military branch office to submit your request to, call 1-86-NARA-NARA (1-866-272-6272) or visit the NPRC website at www.archives.gov